Introduksjon og organisasjonsinformasjon
Vi i Safeapp Norge AS er dedikert til å betjene våre kunder og kontakter på best mulig måte. En del av vårt engasjement innebærer ansvarlig håndtering av personopplysninger som samles inn via vår nettside safeappnorge.no og tilhørende interaksjoner.
Våre hovedmål med behandlingen av denne informasjonen inkluderer:
- Å forbedre brukeropplevelsen ved å forstå kundenes behov og preferanser
- Å tilby rettidig støtte og svare på forespørsler
- Å forbedre våre produkter og tjenester
- Å gjennomføre nødvendig forretningsdrift som fakturering og kontoadministrasjon
Vi behandler personopplysninger med høy respekt for personvern og sikkerhet og overholder alle relevante lover.
Vi har ikke utpekt personvernombud (DPO). Kontakt oss på post@safeappnorge.no.
Omfang og bruk
Denne erklæringen gjelder besøkende, registrerte brukere og kunder. Vi sikrer at personopplysninger behandles med høyeste standard for personvern og sikkerhet.
Datainnsamling og behandling
Vi samler inn personopplysninger gjennom bruk av tjenester, produkter og direkte kommunikasjon.
Typer personopplysninger:
- Fornavn og etternavn
- E-postadresse og/eller telefonnummer
- Enhets-ID
- Sanntidslokasjon
- Fødselsdato
- IP-basert posisjon
Bruksformål:
- Autentisering og sikkerhet
- Innholdslevering
- Kommunikasjon
- Tilgang til eksklusivt innhold
- Kundestøtte
- Brukerengasjement
Lagring og beskyttelse
Datalagring
- Data lagres på sikre servere i Norge
- Internasjonal overføring skjer iht. gjeldende lovverk
- Vi benytter seriøse hostingpartnere
Sikkerhetstiltak
- Streng tilgangskontroll
- Regelmessig revisjon av tilgang
Databehandleravtaler
Alle tredjepartsleverandører er underlagt databehandleravtaler i samsvar med GDPR.
Dine rettigheter
- Innsyn (Art. 15)
- Retting (Art. 16)
- Sletting (Art. 17)
- Begrensning (Art. 18)
- Dataportabilitet (Art. 20)
- Protest (Art. 21)
- Trekke samtykke (Art. 7)
- Klage til Datatilsynet (Art. 77)
Kontakt oss for å utøve rettigheter.
Introduction
Safeapp Norge AS is committed to responsible handling of personal data collected via safeappnorge.no.
- Improve user experience
- Provide support
- Improve services
- Business operations
No designated DPO. Contact: post@safeappnorge.no
Data collection
- Name
- Email / Phone
- Device ID
- Location
- Date of birth
- IP location
Data usage
- Security
- Content delivery
- Communication
- Support
- User engagement
Storage
- Secure servers in Norway
- GDPR compliant transfers
User rights
- Access
- Rectification
- Erasure
- Restriction
- Portability
- Objection
- Withdraw consent
- Lodge complaint
Cookies
- Essential
- Analytics
- Functional
- Advertising
Updates
Policy may change. Continued use = acceptance.
Contact
post@safeappnorge.no
About Safeapp Norge AS
The company is headquartered in Oslo. The company’s mailing address is Oslo.
If you wish to get in touch with us, please send an email to
post@safeappnorge.no with your inquiry and contact information, and we will get back to you shortly.
Ordering
Once you have completed the order and payment, the app works immediately.
If there are any errors, you must contact us immediately via email at
post@safeappnorge.no.
Delivery
The app is functional the moment it is paid for.
Prices
All prices are stated in NOK and include 25% VAT.
We reserve the right to adjust prices due to supplier price changes, misprints, or incorrect information.
Right of Withdrawal
You may cancel your subscription at any time. There is no binding period.
Claims and Complaints
The app is continuously monitored by both the distributor and Safeapp Norge AS. Uptime is 99.5%.
Complaints must be submitted immediately after a defect is discovered.
How to submit a claim
Report any errors or defects to
post@safeappnorge.no, including:
- Name
- Address
- Email address
- Order number
- Description of the issue
Limitation of Liability
The app communicates via your telecommunications provider to predefined recipients. Safeapp Norge AS is not responsible for communication failures.
We are not responsible for indirect damages resulting from the app.
We are not liable for delays or errors caused by circumstances beyond our control (Force Majeure), including labor disputes, fire, war, government actions, or supplier failures.
We are also not responsible for product changes made by suppliers.
Product Information
The app is continuously upgraded. New features and visual changes may occur to improve the product.
Information about Cookies
According to the Electronic Information Act, visitors must be informed about cookies. Cookies may be used to track browsing behavior.
A cookie is a small text file stored on your device to enable website functionality.
You can configure your browser to refuse cookies. More information can be found online.
Personal Data
By purchasing from Safeapp Norge AS, you accept our data protection policy.
We protect your privacy and only collect necessary information to process orders. We never sell data without legal basis.
What is personal data?
Personal data is information that can be directly or indirectly linked to an individual.
What data we store
We store:
- First and last name
- Address
- Phone number
- Email address
- IP address
- Purchase history
Data is stored as long as legally required.
Legal Basis
Personal data is processed to fulfill agreements and with consent for marketing.
Data Sharing
Payment Providers
Shared data includes name, address, email and phone.
Providers: Card, Vipps.
Delivery Companies
Shared data includes name and address. Contact details may be shared for notifications.
Partners: Google, Apple.
Newsletters
Name and email may be shared with newsletter providers for marketing.
Your Rights
Right of Access
You may request all data stored about you.
Right to Rectification
You may request correction of incorrect data.
Right to be Forgotten
You may request deletion unless retention is legally required.
Data Protection Responsibility
Safeapp Norge AS ensures compliance with data protection regulations.
Security
We use SSL/TLS and secure hashing to protect sensitive data.
Changes to Terms
We reserve the right to change terms. Updated terms apply upon continued use.
Dispute Resolution
Customers may contact the Norwegian Consumer Council.
EU/EEA residents may submit complaints via Consumer Europe.
